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privacy information

In the following, we explain which information we collect at SRH during your visit to our website and how this is used.


Data protection and data security for the customers and partners of our company as well as for interested parties and users of our website have a high priority in our company. Transparency regarding the processing of your personal data and the protection of your data are therefore particularly important to us.


With this declaration we give you an overview of how your personal data is collected and processed when you use our website and what you can do yourself to improve the protection of your data.


Responsible for the processing

SRH Poliklinik Gera

Straße des Friedens 122

07548 Gera

Tel. 0365 828-0



Company data protection officer

Andrew Wanzar

SRH Wald-Klinikum Gera GmbH

Straße des Friedens 12

07548 Gera

Tel. 0365 8280



What is personal data?

Personal data is any information relating to an identified or identifiable natural person. The decisive factor is therefore whether a personal reference can be established through the collected data. This includes information such as your name, your address, your telephone number, email address. Information that is not directly associated with your real identity - such as favorite websites or the number of users of a page - is not personal data.


How do we collect and process data about you?

When you visit our websites, our web servers temporarily store the connection data of the requesting computer, the websites you visit on our site, the date and duration of the visit, the identification data of the browser and operating system type used and the Website from which you visit us. Additional personal information such as your name, address, telephone number or e-mail address is not recorded unless you provide this information voluntarily, e.g. as part of a registration, a survey, a competition, to implement a contract or a request for information.


How do we use data about you, how do we pass it on?

If the opportunity for the input of personal or business data (e-mail addresses, names, addresses) is given, the input of this data takes place on an expressly voluntary basis. E-mails are transmitted via a contact form. If you send us such a message, your personal data will only be collected to the extent necessary for a reply. The e-mail is transmitted unencrypted.


We use the personal data you provide exclusively for the purpose of technical administration of the website and to fulfill your wishes and requirements, i.e. usually to process the contract concluded with you or to answer your inquiry.


We only use this data for product-related surveys, marketing purposes and statistical purposes if you have previously given us your consent or if you - insofar as this is required by law - have not lodged an objection.


Your personal data will not be passed on, sold or otherwise transmitted to third parties unless this is necessary for the purpose of processing the contract or you have given your express consent.


A given consent can be revoked at any time with effect for the future.


How long is your data stored?

In principle, we store all information that you transmit to us until the respective purpose, e.g. contractual purpose, has been fulfilled. For example, in the case of inquiries until they have been dealt with, in the case of newsletters until you unsubscribe from the newsletter again. If longer storage is required by law, the storage takes place within this framework.


If you no longer wish us to use your data, we will of course comply with this request immediately (please contact the address given under "Contact").


When will your data be deleted?

The stored personal data will be deleted if you revoke your consent to storage, if knowledge of the data is no longer required to fulfill the purpose for which it was stored or if storage is inadmissible for other legal reasons. Data for billing and accounting purposes are not affected by a request for deletion.



When you visit our website, we use so-called cookies. These are small text files that are stored on your computer. Cookies help us to determine the frequency of use and the number of users of our website, and to make our offers as convenient and efficient as possible for you.


On the one hand, we use so-called "session cookies", which are temporarily stored exclusively for the duration of your use of one of our Internet pages. On the other hand, we use "permanent cookies" to record information about visitors who repeatedly access one of our websites. The purpose of using these cookies is to be able to offer you optimal user guidance and to "recognize" you and to be able to present you with a website that is as varied as possible and new content if you use it again. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not saved. An individual profile of your usage behavior does not take place.


A use of our offers is also possible without cookies. You can deactivate the storage of cookies in your browser, limit them to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that if you deactivate it, you will have to reckon with a restricted display of the page and restricted user guidance.


Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.


What do we do to ensure processing security?

Our company takes all necessary technical and organizational security measures to protect your personal data from loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public. In certain cases, your personal data will be encrypted during transmission using Secure Socket Layer (SSL) technology. This means that communication between your computer and our company's servers takes place using a recognized encryption method if your browser supports SSL.


SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.


If you wish to contact our company via e-mail, we would like to point out that the confidentiality of the information transmitted cannot be guaranteed. The content of e-mails can be viewed by third parties. We therefore recommend that you only send us confidential information by post.


These are your data protection rights

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and possible recipients and the purpose of the data processing (Art. 15 DSGVO) and, if necessary, a right to correction of incorrect data Art. 16 DSGVO) at any time. , deletion of this data (Article 17 GDPR), the right to restrict processing under Article 18 GDPR, to object (Article 21 GDPR) and the right to data portability of data provided by you under Article 20 GDPR). The restrictions under §§ 34 and 35 BDSG apply to the right to information and the right to erasure.


In addition, in the event of violations of data protection law, you have the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. 


A list of data protection officers and their contact details can be found at the following link:


How you can revoke your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.


Contact for questions, complaints, assertion of your rights

If you have any questions, complaints or assertion of your data protection rights, you can contact us at any time at


Changes to the Privacy Policy

Changes can be made to this data protection notice, which will be announced on this page in good time.


Google Tag Manager

We use the Google Tag Manager. Google Tag Manager is a tool from Google Inc. that companies can use to manage website tags via an interface. This is a cookieless solution that does not collect any personal data. The Google Tag Manager triggers other tags, which in turn may collect data. We hereby point this out separately. The Google Tag Manager does not access this data. If a deactivation has been carried out by the user at domain or cookie level, this will remain in place for all tracking tags implemented with Google Tag Manager.


browser plug-in

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install.

You can find out more information about the use of data for advertising purposes by Google, setting and objection options on the Google websites

Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.



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